Add Printers in Web Admin

Celiveo Printers Discovery Agent helps you to import printers from an existing Print Server or find printers on the network.
You can also add printers manually.

Before you start

If the Discovery Agent is run on a different machine than the Web Admin server, and Celiveo certificate is used then you need to import that self-signed certificate to Trusted Root CA store where the Discovery Agent is running to import the printer/driver (use MS CertMgr). The Celiveo self-signed certificate is found in the Web Admin installation directory: …\Program Files\Celiveo\Celiveo 8\Web Admin\ The certificate name is .cer

If you want to use your own certificate:

• Install your own certificate whose issuer is trusted by all PCs on IIS.
  The certificate should have “localhost” in SAN (Subject Alternative Name) list
  OR
• You can change the sql.xml file to reflect the hostname/IP that your certificate supports.
  

Workflow

Follow the below instructions to add printers to Web Admin:

Stage 1: Start Printer Discovery Agent

1. At the Main menu, click .
2. At the Printer menu, click .
3. At the Add Printer menu, click .

Note: If the Discovery Agent has not been installed earlier, the system downloads the installer and prompts you to install the Discovery Agent. Once installed the Discovery Agent starts.

Stage 2: Discover Printers

You can use one or both of the available options to search for printers in the network.

2.1 Discover printers from a print server

In the area marked 1.1 in the illustration above, enter the information and click on the Search icon.

• hostname or IP address of domain server,
• domain server administrator login,
• domain name and
• domain password.
  

2.2 Discover printers by scanning the network

In the area marked 1.2 in the illustration above, enter the information and click on the search icon.

• start range of the IP address to scan
• end range of the IP address to scan
• the timeout period for the scan duration (seconds)
  

Discovery is performed by executing an SNMP query. To change the SNMP settings, click on the settings icon.

Stage 3: Add Printer from Search Results

Search results are shown in the section marked 3 in the illustration above.

1. From the search results, select the printers you want to add.
2. Click at the bottom-right (see 4 in illustration above).
   You are returned to the Add Printer wizard. The printers that are reachable are displayed on the top half of the screen, while the printers that are unreachable are displayed on the bottom half of the screen.
3. Click [Next].
   

Stage 4: Configure Printer Specific Information

The next stage displays a tabbed dialog box, where each printer type has a separate tab. The information you specify for each printer differs from one printer to another.

• Common Settings
• HP and HP Futuresmart Settings
• Ricoh Settings
• Konica Minolta Settings
• Lexmark Settings
• Xerox Settings
• Advanced Settings

Stage 4.1: Common Settings

1. You may choose [Celiveo Pull Print] or [Celiveo Print Direct] based on your configuration requirements.

*Note: The Pull Printing feature is not available for Print Direct edition. Ability to select both Direct IP printing (Print-Direct) and Pull printing options is available only in Business and Enterprise editions.

2. Click the [License] icon to view the information of product licenses that are available, applied, and/or expired.
3. SAP Connector / Optional Connector:
   • With Celiveo connectors, you benefit from a print solution tailor-made for the company’s special needs while maintaining tight control over security, compliance, and costs. It enables you to release pull print jobs generated by the specified vertical connectors. You can choose the optional connector from the drop-down if you have a license acquired for the connector.
4. Stealth Mode:
   • This feature allows you to securely print confidential documents. While performing a pull print event, all your print jobs are displayed under the Print job list when you authenticate at the printer. The information is also tracked in tracking reports. Enabling this option for the printer, masks the document name. The document name will be replaced with four asterisks symbols prefixed and suffixed respectively with the first and last character of its original name. In the tracking reports, the document name will appear as “[first character]****[last character]”.

*Note: An Optional Connector with Stealth Mode (license) should be active to use this option.

5. (Optional) Enter comments:

Enter any information for reference later. You can also use this field to define a reference code and opt to include it in the tracking information for Print-Direct printers.
To do so:
In the Printer Settings, enter a reference code in the Comments section and enable the > TGS checkbox.

Stage 4.2: Settings for HP FutureSmart Printers

The button allows you to upload a customized OXPd Authorization Agent Configuration file. To learn more, see Custom Access Control for HP FutureSmart Printers

1. At [Login], specify an account name with administrator privileges.
2. At [Password] specify the corresponding password.
3. At [PJL Password], specify the password that authorizes Print Job Language (PJL) command strings.
4. At [Driver+Settings], select the printer driver from the list. To add a new printer driver through Celiveo Printer Discovery Agent, click .
   

*Note: If HP Universal Print Driver (PCL5, PCL6 and PostScript emulation) is used to create the target print queue, it is mandatory to set it up in Traditional Mode and not Dynamic Mode.
For further information on the differences between these two modes, see https://en.wikipedia.org/wiki/HP_Universal_Print_Driver

5. At [Celiveo Version], click . The Add Celiveo Version dialog displays.
   
6. Select the firmware file provided by Celiveo to “Celiveo-enable” HP FutureSmart printers (*.mh).
7. For non-FutureSmart (Celiveo Smart Appliance agent enabled printers), choose the (* .mc/*.bmc) file.

Stage 4.3: Settings for Ricoh Printers

1. At [Login], specify a user name with administrator privileges.
2. At [Password] specify the corresponding password.
3. At [Driver+Settings], select the printer driver from the list. To add a new printer driver through Celiveo Printer Discovery Agent, click .

*Note: If you are using a Ricoh printer, please make sure you only use PCL6 drivers.

4. At [Celiveo Version], for Ricoh Android SOP 2.x printers, choose the .mr file to install the Business Edition Embedded agent for Ricoh. For CSA agent enabled printers, choose the *.mc/.bmc file.

Stage 4.4: Settings for Konica Minolta Printers

1. At [Login], specify the administrator user name.
2. At [Password] specify the administrator password.
3. At [OpenAPI Login] specify the login name for the Open API authentication layer.

*Note: You need to specify the Open API settings only if the Konica Minolta printer uses the authentication layer.

4. At [OpenAPI Password] specify the password for the Open API authentication layer.

Stage 4.5: Settings for Lexmark Printers

At [Login], specify an account name with administrator privileges.
At [Password] specify the corresponding password.
At [Driver+Settings], select the printer driver from the list. To add a new printer driver through Celiveo Printer Discovery Agent, click .

*Note: Recommended drivers for Lexmark printers are PCL6/PS. In some cases, the PCL6 driver processes the jobs as B/W but the spool is marked as color which generates errors in the tracking reports.

Stage 4.6: Settings for Xerox Printers

At [Login], specify the System Administrator login name.
At [Password] specify the corresponding password.
At [Driver+Settings], select the printer driver from the list. To add a new printer driver through Celiveo Printer Discovery Agent, click .

*Note: If you are using Celiveo Enterprise edition, you can assign up to five drivers per printer. Thereby, you can have five different sets of printing preferences for the same printer, which translates into five print queues for the user. By renaming the driver+settings meaningfully, users can perceive each print queue as a preset for the same printer.

Stage 4.7: Advanced Settings

These settings help you to:

• Configure the time zone settings for tracking of information by the printer.
  

*This option is not available for non-CSA agent-based printers, i.e. printers where Celiveo Smart Appliance agent is not installed.

Menu option	Description
Time Zone	Select the preferred time zone.
NTP Server Name	The Network Time Protocol (NTP) is typically used by hundreds of millions of computers and devices to synchronize their clocks over the Internet. Edit the IP address or domain name of the NTP server if required.
DNS Primary	Automatically pre-filled with the IP address of the primary domain server from Web Admin. Edit the address if required.
DNS Secondary	Automatically pre-filled with the IP address of the backup domain server from Web Admin. Edit the address if required.

• Configure Security settings on the Printer screen for failed authentication.
  

  Menu option	Description
  Lock Count	Defines the number of failed authentications before the printer screen locks. Lock Count default value is 3 but can be modified to a value between 1 and 9.
  Lock Countdown	Defines the time in seconds the printer screen locks after the number of failed authentications defined by [Lock Count] is reached. Lock Countdown default value is 30 but can be modified to a value between 15 and 180.

• Configure settings for troubleshooting.
  

  Menu option	Description
  Enable Logs	Logs provide information on the activities of Celiveo and the connected printers. Select [Enable logs] to enable collection of logs. IMPORTANT NOTE: This option should only be set at the request of Celiveo and for the indicated duration. It produces an encrypted file that is not usable by end-users.
  Flush High-Availability Cache	This is applicable if an Optional Connector with high-availability feature (license) is available for the printer(s). If the license is not applied to the printer, then this option is disabled. Selecting this option enables data to be purged from the cache regularly at predefined intervals. NOTE: It is important to synchronize the printer(s) after selecting this option.

  If you are adding a printer with the Add Printer wizard,
  Click [Next >] to go to the next step of the Add Printer wizard.

  If you are editing the settings of a connected printer,
  Click [Save] to continue.
  To apply the setting on the printer, click the Download Print Queue Installer icon.

  Stage 5: Finalize

  1. Click [Next]. until you arrive at the Save Confirmation dialog.
  2. Click [Save].

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