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Retrieve Logs
Troubleshooting » Retrieve Logs
Enable and Download Log Files Retrieve Web Admin Logs Enable and retrieve CSA Logs Retrieve Discovery Agent Log Retrieve Celiveo Print Queue Client Application Log Enable macOS CVP Logs Optimize logs and add granularity to logging
Embedded Agent for Lexmark
Configuration » Configuration to be done at the Printer » Embedded Agent for Lexmark
Contents Prerequisites Configure the printer using Embedded Web Server Install the API Known issues and limitations Prerequisites Before you install, make sure these prerequisites are met: The printer is connected to an active LAN connection. The printer has a…
Embedded Agent for Ricoh Android SOP 2.x MFP
Configuration » Configuration to be done at the Printer » Embedded Agent for Ricoh Android SOP 2.x MFP
Contents Prerequisites Configure the printer before installing the Embedded Agent Configuring the printer using Web Image Monitor Connecting Celiveo Authentication Hardware (Card Reader) to the printer device. 1. Prerequisites Before you install, make sure…
Add Printers Manually
Configuration » Add Printers Manually
Before you begin… While adding a printer, you may need to upload its driver to the Celiveo database. The Add Printer wizard launches the Discovery Agent to enable you to import the driver from the workstation you are running the wizard on. So before you start,…
Add Printers and their settings to the Web Admin
Configuration » Add Printers and their settings to the Web Admin
Celiveo Printers Discovery Agent helps you to import printers from an existing Print Server or find printers on the network. You can also add printers manually. Before you start If the Web Admin is configured to run in HTTPS mode and Discovery Agent is run on a…
Ports and Communication
Compatibility » Ports and Communication
The table below provides a comprehensive list of all the ports used by Celiveo solutions and describes the ports and applications used for communication between the Celiveo components that consist of the Celiveo Server Services, Web Admin Server, Active Directory,…
Add a Celiveo Shared Virtual Printer to Web Admin
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Shared Virtual Printer to Web Admin
What is a Celiveo Shared Virtual Printer (CSVP)? The CSVP is a module that is deployed and shared on a Print Server so that users can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up as a…
Printers Overview
Print Management » Printers Overview
On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo Web Admin. Click on one of the sections for details: About the printers list Add printers Edit printer settings Delete a printer About the printers…
Add a Celiveo Virtual Printer to Web Admin
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer to Web Admin
What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, so that they can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up for…
Common Questions
Troubleshooting » Common Questions
Frequently asked questions regarding the technical aspects of the Celiveo solution. How to enable the Click button on the ID Code Generation Portal on Internet Explorer Why are the printing rules configured on the physical printer not applied? Users are unenrolled…
Upgrade to Celiveo 8
Technical Information » Upgrade to Celiveo 8
Celiveo Web Admin Installer This Celiveo 8 installer comprises of Web Admin, Celiveo Virtual Printer (CVP) and Discovery Agent (DA). This product installer is 64-bit compatible and should only be installed on Windows Server systems running on 64-bit OS. It is not…
Custom Access Control for HP FutureSmart Printers
Authentication » Custom Access Control for HP FutureSmart Printers
What is Custom Access Control? Celiveo administrators are able to force a customized OXPd Authorization Agent Configuration – also called Authorization Proxy – on HP FutureSmart printers. This allows to define which Printer functions are controlled by…
Configuring the Kerberos SSO Extension
Configuration » Celiveo Virtual Printer for macOS » Configuring the Kerberos SSO Extension
This is useful to people who use other session opening systems than Active Directory in Microsoft. It allows retrieving the user name from different attributes. To retrieve the user name from UPN Add the information below to the settings.plist: To retrieve the…
ZeroSoftware Pull Printing
Architecture Overview » ZeroSoftware Pull Printing
In ZeroSoftware Pull Printing, a print job is stored on a designated HP printer hard-disk until a user authenticates at any Celiveo‐enabled HP device, and pulls the selected job from the printer hosting the job to the printer where the user is authenticated.…
macOS CVP Troubleshooting
Configuration » Celiveo Virtual Printer for macOS » macOS CVP Troubleshooting
macOS CVP Configuration file location /Library/Application Support/Celiveo/Settings/settings.plist settings.plist Description Settings Value Description Comm_debugger 1 Communication Debug Enabled Comm_debugger 0 …
Downloads Celiveo 8 – Current Release Installers
Downloads Celiveo 8 – Current Release Installers
CORE PACKAGE COMPONENT RELEASE NOTES INSTALLER VERSION COMPONENT DESCRIPTION CELIVEO WEB ADMIN PDF 8.9.127.2 This installer comprises of Web Admin, CVP, DA and Printer Embedded Agent (for HP FutureSmart and Ricoh…
Add a Celiveo Virtual Printer for Print-Direct
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer for Print-Direct
What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, which enables a user to print directly to a printer, subject to rules based printing and usage reporting. On the Web Admin, you add a Celiveo Virtual Printer…
How to upgrade the Celiveo Version on CSA and Embedded Agents
Technical Information » Celiveo Smart Appliance » How to upgrade the Celiveo Version on CSA and Embedded Agents
The Celiveo Version refers to the Celiveo firmware that runs as embedded on certain printers such as HP FutureSmart or Ricoh Android SOP 2.x MFP or as deployed in Celiveo Smart Appliance (CSA). Typically, the CSA Agent comes pre-loaded with the correct firmware. For…
Mobile Printing
Celiveo.me SaaS » Mobile Printing
The Celiveo mobile extension can be used for mobile printing. Requirements Zero Trust activated A print server with the Celiveo.me CVSP already installed How does it work? Mobile printing is the ability for anyone in the company to send documents to be printed…
Configure Embedded Tracking for Print-Direct
Track and Report Print Jobs » Configure Embedded Tracking for Print-Direct
Embedded tracking with Print-Direct is available for HP FS printers. It is available with a Print-Direct license to provide tracking information without deploying a CVP on the client machine. When adding a Printer, in the Printer Settings, load the HP FS embedded…
Welcome to the Celiveo Technical Documentation
Welcome to the Celiveo Technical Documentation
Introduction This manual will help you get the best out of the Celiveo solution as quickly as possible! It covers the functionalities of Celiveo to provide you with information about installing, configuring and using our solution. Terms and Acronyms This section…
Installing the Celiveo Web Admin
Installation » Installing the Celiveo Web Admin
!IMPORTANT NOTE: SQL Server® 2016 SP1 is not supported on Windows 7 and Windows 2008 R2 Operating systems. For Windows Servers running on Windows Server 2008 R2 OS, it is recommended to install a lower version of SQL Server (preferably SQL Server® 2012 Express) and…
HP
Configuration » Configuration to be done at the Printer » HP
This section provides the information regarding the prerequisites, specific settings to be made on the HP device and the configurations to be performed on the device web server page for installation of Celiveo solution. System Requirements FIRMWARE NOTES –…
Managing System Administrators
User Management » Managing System Administrators
h4. Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Create a Non-Domain User as an…
Migrate from SecureJet 7.0.x
Technical Information » Migration Support to Celiveo 8 Versions » Migrate from SecureJet 7.0.x
Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace SecureJet Server Services 7.0.x with CSVP Open the Celiveo 8 Web Admin and create a CSVP. This CSVP should be created with…
Microsoft 365 Email Rules
Celiveo.me SaaS » Mobile Printing » Microsoft 365 Email Rules
What are Microsoft 365 Exchange Email Rules? Email Rules are an important part of the configuration process as it allow the customer to enforce corporate email rules and other rules that are important to guarantee security flow between the Microsoft 365 Exchange and…
Tag Printers and Users
Using Celiveo » Tag Printers and Users
Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups Tag IP Address Ranges What is a…
Microsoft 365 Email filtering rules
Celiveo.me Intranet » Microsoft 365 Email filtering rules
What are Microsoft 365 Exchange Email Rules? Email Rules are an important part of the configuration process as it allow the customer to enforce corporate email rules and other rules that are important to guarantee security flow between the Microsoft 365 Exchange and…
Celiveo CLI API
Technical Information » Celiveo API » Celiveo CLI API
*NOTE: The Celiveo WebAdmin command line (CLI) API tool is available from WA 8.6.19.808 onwards. This Celiveo WebAdmin command line API tool allows admin to import printers in bulk using CSV file, synchronize a printer and get its synchronization status. This…
Installing Celiveo.me Intranet
Celiveo.me Intranet » Installing Celiveo.me Intranet
The Celiveo.me Intranet package can be installed on a 64bit Windows instance, the following OS versions are supported: Windows 7 SP1 Windows 8.1 Windows 10 (>=1607) Windows 11 Windows Server 2016 Windows Server 2019 Windows Server 2022 Microsoft Office to…
Add Domain Users for Print Direct
User Management » Add Domain Users for Print Direct
Why Add Domain Users to a Community? What if I am a member of several groups/OU? How to… Add Domain Users to a Community Add User Groups/OUs to a Community Why Add Domain Users to a Community? The User Experience for Print Direct can be…
Chromebook Printing
Celiveo.me SaaS » Chromebook Printing
The Celiveo.me extension can be used alongside Chromebooks for printing. Some settings have to be applied first in the Google Administration Portal. In this article, we will see how to set up the Google Administration part and make an example of how the printing is…
System Requirements for Celiveo 8
Compatibility » System Requirements for Celiveo 8
Before you start installing Celiveo product, make sure the hardware and software requirements for the servers and client machines are met. Web Admin [1] / TGS 10 / ABA Celiveo Virtual Printer [2] Celiveo Server Services for macOS [3]…
Lexmark
Configuration » Configuration to be done at the Printer » Lexmark
System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…
Ricoh (non-embedded solution)
Configuration » Configuration to be done at the Printer » Ricoh (non-embedded solution)
The prerequisites and required settings to be made on the Ricoh printer device for the installation of Celiveo 8 solution are as follows: System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A…
Konica Minolta
Configuration » Configuration to be done at the Printer » Konica Minolta
Here, you will learn about the prerequisites and required settings to be done on the Konica Minolta printer device before and after installation of the Celiveo solution. Prerequisites Ports and Communication Configure the device using Konica Minolta Page Scope Web…
Web Admin First Run
Installation » Web Admin First Run
Double click the Celiveo Web-Admin icon on the desktop ( ). The initial logon screen of the Web Admin displays. Specify admin as both the [User Name] and [Password]. Click [Login]. The User Information Update screen displays. At [Email Address], specify a…
Xerox
Configuration » Configuration to be done at the Printer » Xerox
System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…
Migrate from Celiveo 8.0.x
Technical Information » Migration Support to Celiveo 8 Versions » Migrate from Celiveo 8.0.x
Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace Celiveo Server Services 8.0.x with CSVP Install the Celiveo 8 Web Admin on a separate server. Open the Celiveo 8 Web…
Deploy a Celiveo Shared Virtual Printer Package on a Print Server
Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Shared Virtual Printer Package on a Print Server
Follow the steps listed below to deploy a Celiveo Shared Virtual Printer (CSVP) on a Print Server: Download the Deployment Package Install the CSVP on Print Server Verify CSVP on Print Server Connect to a CSVP from a User’s Workstation 1. Download the…
Celiveo PIN API
Technical Information » Celiveo API » Celiveo PIN API
*NOTE: The Celiveo WebAdmin PIN API is available from WA 8.9.123.2 onwards. Celiveo PIN API allows customers to interface their third-party applications or scripts by passing Username and Domain parameters to generate and retrieve User PIN codes, In return a JSON with…
Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)
Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)
Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Command-Line Installation. Install Printer Queues for pull…
Migration Support to Celiveo 8 Versions
Technical Information » Migration Support to Celiveo 8 Versions
This section explains how to smoothly transition to Celiveo 8 by installing a new environment that operates in tandem with the existing one in order to avoid production disruption. Once the migration is complete and validated that it is operating correctly the old one…
Configure Celiveo macOS NAS Job Transfer with Job Delegation
Configuration » Celiveo Virtual Printer for macOS » Configure Celiveo macOS NAS Job Transfer with Job Delegation
Configure the Windows NAS location on your Mac client workstation. In the Finder, click the Go option and select Connect to server. Provide the Windows NAS address and click the Connect button. Provide the credentials to connect to the NAS location and click…
Operating System, SQL and Active Directory rights to install and use Celiveo
Compatibility » Operating System, SQL and Active Directory rights to install and use Celiveo
Operating System Rights Component Installation Operations Account Privileges Password change / Account expiry Accounts Privileges Password change / Account expiry Celiveo Smart Appliance (CSA) …
SAP Connector Migration
Technical Information » Migration Support to Celiveo 8 Versions » SAP Connector Migration
Pre-requisites/Limitations/Known Issues 1. CSS Server needs to be up to date to properly support TLS 1.2 for .NET 3.5. 2. Once Celiveo 8 is configured for SAP, SAP jobs cannot be printed using the printers with legacy embedded. Therefore, make sure that there are no…
Authentication Profiles
Authentication » Authentication Profiles
Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations Additional Settings in an…
Enable ID Code Authentication for Printers
Authentication » Enable ID Code Authentication for Printers
You enable ID Code authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign an Access Control Rule directly to a printer. Instead, you create an Access & Rules Profile for a printer and add the Access Control…
Access Control Rules
Authentication » Access Control Rules
Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…
