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Setup Celiveo Authentication Hardware

Technical Information » Celiveo Smart Appliance » Setup Celiveo Authentication Hardware

Celiveo Authentication Hardware refers to the card readers that are used to authenticate users at the device. These card readers are supported: Proximity card reader Smart card reader Swipe card reader *Note: For up‐to‐date information on supported devices,…

Welcome to the Celiveo Technical Documentation

Welcome to the Celiveo Technical Documentation

Introduction This manual will help you get the best out of the Celiveo solution as quickly as possible! It covers the functionalities of Celiveo to provide you with information about installing, configuring and using our solution. Terms and Acronyms This section…

Upgrade to Celiveo 8

Technical Information » Upgrade to Celiveo 8

Celiveo Web Admin Installer This Celiveo 8 installer comprises of Web Admin, Celiveo Virtual Printer (CVP) and Discovery Agent (DA). This product installer is 64-bit compatible and should only be installed on Windows Server systems running on 64-bit OS. It is not…

How to upgrade the Celiveo Version on CSA and Embedded Agents

Technical Information » Celiveo Smart Appliance » How to upgrade the Celiveo Version on CSA and Embedded Agents

The Celiveo Version refers to the Celiveo firmware that runs as embedded on certain printers such as HP FutureSmart or Ricoh Android SOP 2.x MFP or as deployed in Celiveo Smart Appliance (CSA). Typically, the CSA Agent comes pre-loaded with the correct firmware. For…

Installing the Celiveo Web Admin

Installation » Installing the Celiveo Web Admin

!IMPORTANT NOTE: SQL Server® 2016 SP1 is not supported on Windows 7 and Windows 2008 R2 Operating systems. For Windows Servers running on Windows Server 2008 R2 OS, it is recommended to install a lower version of SQL Server (preferably SQL Server® 2012 Express) and…

Install Celiveo Virtual Printer on multiple macOS workstations – Silent Install Procedure

Configuration » Celiveo Virtual Printer for macOS » Install Celiveo Virtual Printer on multiple macOS workstations – Silent Install Procedure

Before you begin… 1. Pre-installation requirements On the macOS client machine, make sure the minimum system requirements for installation are met. 2. Export the settings configuration file The CVP Installer package for macOS contains the following folder and…

Celiveo API

Technical Information » Celiveo API

Celiveo CLI and PIN API provide a set of API that help customers to execute daily operations without the need to run WebAdmin or PIN portal. Celiveo CLI API Celiveo PIN API

Using Celiveo

Using Celiveo

Learn how to use the Celiveo Solution on a daily basis! Enroll a Card on a Celiveo-Enabled Printer Tag Printers and Users Place or Locate Printers on a Floor Plan Print from a Workstation Print Using Print Direct

Operating System, SQL and Active Directory rights to install and use Celiveo

Compatibility » Operating System, SQL and Active Directory rights to install and use Celiveo

Operating System Rights Component Installation Operations Account Privileges Password change / Account expiry Accounts Privileges Password change / Account expiry Celiveo Smart Appliance (CSA) …

Migration Support to Celiveo 8 Versions

Technical Information » Migration Support to Celiveo 8 Versions

This section explains how to smoothly transition to Celiveo 8 by installing a new environment that operates in tandem with the existing one in order to avoid production disruption. Once the migration is complete and validated that it is operating correctly the old one…

Celiveo Smart Appliance

Technical Information » Celiveo Smart Appliance

Celiveo adds its intelligence to the printers other than HP FutureSmart and Ricoh SOP through a tiny Celiveo Smart Appliance connected to the network port behind the printer. Celiveo provides the following services on those printers: User authentication for pull…

Celiveo CLI API

Technical Information » Celiveo API » Celiveo CLI API

*NOTE: The Celiveo WebAdmin command line (CLI) API tool is available from WA 8.6.19.808 onwards. This Celiveo WebAdmin command line API tool allows admin to import printers in bulk using CSV file, synchronize a printer and get its synchronization status. This…

Celiveo PIN API

Technical Information » Celiveo API » Celiveo PIN API

*NOTE: The Celiveo WebAdmin PIN API is available from WA 8.9.123.2 onwards. Celiveo PIN API allows customers to interface their third-party applications or scripts by passing Username and Domain parameters to generate and retrieve User PIN codes, In return a JSON with…

Celiveo Reporting Tool

Change Log » Celiveo Reporting Tool

2024-04-10 – Celiveo Reporting Tool [10.0.18.2] C8-24C.a ID Changes / Improved 29950 Applied security patches for jQuery. ID Defect Fix 30083 Resolved condition where report generation shows Internet…

Celiveo Virtual Printer

Change Log » Celiveo Virtual Printer

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-08-05 – Virtual Printer [8.9.51.2] C8-24F ID Changes / Improved 31562 Upgraded CVP Mako Library to 7.4.1…

Celiveo Mobile Extension

Change Log » Celiveo Mobile Extension

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-09-25 – Virtual Printer [8.9.51.2] C8-24F ID Changes / Improved 31620 Optimized Celiveo.ME Installation…

Add a Celiveo Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer to Web Admin

What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, so that they can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up for…

Requirements for Hardware

Compatibility » Requirements for Hardware

For Celiveo Smart Appliance: Fixed IP or DHCP‐reserved IPv4 MAC address (as printed on Celiveo Smart Appliance) For printers connected with Celiveo Smart Appliance: Active TCP‐IP 100BT LAN connection Active Simple Network Management Protocol (SNMP)…

Add a Celiveo Virtual Printer on macOS machine – Interactive Install Procedure

Configuration » Celiveo Virtual Printer for macOS » Add a Celiveo Virtual Printer on macOS machine – Interactive Install Procedure

Before you begin… 1. Pre-installation requirements On the macOS client machine, make sure the minimum system requirements for installation are met. 2. Export the settings configuration file The CVP Installer package for macOS contains the following folder and…

Celiveo Smart Appliance (CSA)

Technical Information » Celiveo Smart Appliance » Celiveo Smart Appliance (CSA)

Connectors Connector Description Power switch Power ON/OFF. Needs to be pressed continuously until the CSA switches On or Off. USB port (Optional) Connect a Celiveo authentication hardware such…

Celiveo Print-Web (discontinued)

Celiveo Print-Web (discontinued)

Celiveo® Print-Web comes as an option of Celiveo Enterprise and offers a mobile print software solution that installs in minutes, inside the customers private network, and lets users print from any smartphone, tablet, or mobile computer with extreme ease. From…

macOS Celiveo Virtual Printer

Change Log » macOS Celiveo Virtual Printer

2024-06-18 – macOS Celiveo Virtual Printer [8.9.024.0717] C8-24E – HOTFIX ID Defect Fix 30610 Resolved condition that prevented users to print the job due to wrong IP discover in MacCVP. Download Release…

Celiveo Smart Appliance Agent

Change Log » Celiveo Smart Appliance Agent

2024-02-15 – Celiveo Smart Appliance Agent [8.9.024.0208-SIA8.1_OSI] C8-24B ID Defect Fix 29951 / 29622 Resolved condition that prevented the Tracking of jobs on Xerox, Konica-Minolta and HP Large Format Printer devices. 30005…

Celiveo HP Embedded Agent

Change Log » Celiveo HP Embedded Agent

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-09-25 – HP Embedded Agent [8.9.124.0920-FSM-8.9.124.0920-FSC] C8-24F NO CHANGE 2024-07-08 – HP Embedded Agent…

Add a Celiveo Shared Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Shared Virtual Printer to Web Admin

What is a Celiveo Shared Virtual Printer (CSVP)? The CSVP is a module that is deployed and shared on a Print Server so that users can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up as a…

Add a macOS Celiveo Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for macOS » Add a macOS Celiveo Virtual Printer to Web Admin

What is a macOS Celiveo Virtual Printer (CVP)? The macOS CVP is a module that is deployed on a user’s macOS enabled device, macOS supported versions., so that they can perform serverless pull print and release print jobs on Celiveo enabled-printers. On the…

Migrate from Celiveo 8.0.x

Technical Information » Migration Support to Celiveo 8 Versions » Migrate from Celiveo 8.0.x

Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace Celiveo Server Services 8.0.x with CSVP Install the Celiveo 8 Web Admin on a separate server. Open the Celiveo 8 Web…

Celiveo Print-Web Installation Guide

Celiveo Print-Web (discontinued) » Celiveo Print-Web Installation Guide

Celiveo Print-Web Installation Guide

Celiveo Mobile Extension Intranet Agent

Change Log » Celiveo Mobile Extension Intranet Agent

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-09-25 – Virtual Printer [8.9.51.2] C8-24F NO CHANGE 2024-06-18 – Celiveo Mobile Extension Intranet Agent [8.9.48.2]…

System Requirements for Celiveo 8

Compatibility » System Requirements for Celiveo 8

Before you start installing Celiveo product, make sure the hardware and software requirements for the servers and client machines are met. Web Admin [1] / TGS 10 / ABA Celiveo Virtual Printer [2] Celiveo Server Services for macOS [3]…

Celiveo Virtual Printer for Windows

Configuration » Celiveo Virtual Printer for Windows

The Celiveo Virtual Printer (CVP) is an autonomous client package including UI, services, and a port monitor. It is meant to be installed on a Windows or macOS Client PC, to provide ZeroServer Pull Print service. Print jobs are retained on the PC of the user who prints…

Celiveo Virtual Printer for macOS

Configuration » Celiveo Virtual Printer for macOS

The Celiveo solution is also available on macOS! Install Celiveo Virtual Printer on multiple macOS workstations – Silent Install Procedure Add a Celiveo Virtual Printer on macOS machine – Interactive Install Procedure Connect to a Windows Celiveo Shared Virtual…

Connect to a Windows Celiveo Shared Virtual Printer from macOS machine

Configuration » Celiveo Virtual Printer for macOS » Connect to a Windows Celiveo Shared Virtual Printer from macOS machine

Creating a Celiveo Shared Virtual Printer (server based pull printing) follows a different procedure for macOS with respect to Windows OS. Before you begin… The shared print queue must be created in the Windows Print Server to support macOS printing. For this…

Viewing and Updating Your Celiveo License

Configuration » Viewing and Updating Your Celiveo License

The license defines what features you are authorized to use, and how many printers you can use them on. When you install the Web Admin on a Server for the very first time, you receive a trail. The trial license provides the features of Celiveo Business for 10 printers…

Upgrade Celiveo Server Services for Windows

Configuration » Celiveo Virtual Printer for Windows » Upgrade Celiveo Server Services for Windows

Before you begin… Before migrating your database to a new version of Celiveo Server Services, you need to save the existing CSS configuration. On the Server, go to the install directory of your existing version of Celiveo Server Services Click [Celiveo…

Upgrade Celiveo Secure Services for macOS

Configuration » Celiveo Virtual Printer for macOS » Upgrade Celiveo Secure Services for macOS

On the macOS machine: Make a backup of the settings.plist file located in Library/Application Support/Celiveo/settings/. Uninstall the existing CSS version using either the interactive or silent uninstall method. Copy the settings.plist previously saved into the…

Celiveo Print-Web Mobile Gateway Installation Guide

Celiveo Print-Web (discontinued) » Celiveo Print-Web Mobile Gateway Installation Guide

Celiveo Print-Web Mobile Gateway Installation Guide

Open Source codes used in Celiveo 8

Technical Information » Open Source codes used in Celiveo 8

GNU GENERAL PUBLIC LICENSE Matrix Version License/Source Location Component NETPLUGD – 1.2.9.2 1.2.9.2 https://github.com/vyos/netplug/releases LINUX KERNEL – 3.2.0 3.2.0-SIA-1.16 …

Using Celiveo Reporting tool – TGS 10

Track and Report Print Jobs » Using Celiveo Reporting tool – TGS 10

Contents 1. What is TGS 10? 2. Accessing the Reporting tool 3. TGS 10 Dashboard 4. Types of reports 5. Generating a report 1. What is TGS 10? Celiveo Track-GreenSaver (TGS) 10 is an independent reporting tool of Celiveo that helps create detailed reports from the…

Celiveo 8 End User License Agreement (EULA)

Legal Information » Celiveo 8 End User License Agreement (EULA)

©2011 – 2023 Celiveo Pte Ltd. All rights reserved. Parts under license from Jetmobile Pte Ltd Protected by US patent number: 6,889,252 Protected by Singapore patent number: 104066 Protected by Australian patent number: 2002350998 Reproduction, adaptation, or…

Terms of Service for Celiveo SaaS Services

Legal Information » Terms of Service for Celiveo SaaS Services

Last Updated: August 23, 2021 We, at Celiveo, are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption over the network to user authentication on printers and…

Downloads Celiveo 8 – Current Release Installers

Downloads Celiveo 8 – Current Release Installers

CORE PACKAGE COMPONENT RELEASE NOTES INSTALLER VERSION COMPONENT DESCRIPTION CELIVEO WEB ADMIN LINK 8.9.173.2 This installer comprises of Web Admin, CVP, DA and Printer Embedded Agent (for HP FutureSmart and…

Configuration to be done at the Printer

Configuration » Configuration to be done at the Printer

Configuration on Konica Minolta Devices Configuration on Lexmark Devices Configuration on Ricoh Devices Configuration on Xerox Devices Configuration on HP Devices

Enroll a Card on a Celiveo-Enabled Printer

Using Celiveo » Enroll a Card on a Celiveo-Enabled Printer

When authenticating for the first time on a Celiveo-Enabled Printer, you need to enroll your card in the printer, i.e make your card recognizable by the machine. Once you have done this, authentication will only require a simple gesture. To enroll your card: Swipe…

Add a Celiveo Virtual Printer for Print-Direct

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer for Print-Direct

What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, which enables a user to print directly to a printer, subject to rules based printing and usage reporting. On the Web Admin, you add a Celiveo Virtual Printer…

Celiveo Versions Compatibility with Windows 10 and 11

Compatibility » Celiveo Versions Compatibility with Windows 10 and 11

Windows 10/11 Release Version SecureJet 7.0.6 Serverless Pull Print Client Celiveo 8.0.2 Serverless Pull Print Client Celiveo 8 Celiveo Virtual Printer 8.6.x, 8.7.x and 8.8.x Celiveo 8 Celiveo Virtual Printer 8.9.x Windows 10…

Configure Celiveo macOS NAS Job Transfer with Job Delegation

Configuration » Celiveo Virtual Printer for macOS » Configure Celiveo macOS NAS Job Transfer with Job Delegation

Configure the Windows NAS location on your Mac client workstation. In the Finder, click the Go option and select Connect to server. Provide the Windows NAS address and click the Connect button. Provide the credentials to connect to the NAS location and click…

Add Printers and their settings to the Web Admin

Configuration » Add Printers and their settings to the Web Admin

Celiveo Printers Discovery Agent helps you to import printers from an existing Print Server or find printers on the network. You can also add printers manually. Before you start If the Web Admin is configured to run in HTTPS mode and Discovery Agent is run on a…

Create a Celiveo.me Intranet virtual printer in Celiveo Web Admin

Celiveo.me Intranet » Create a Celiveo.me Intranet virtual printer in Celiveo Web Admin

The Celiveo.me Intranet module will be generated and installed together with a CSVP (Celiveo shared Virtual Printer). The whole service configuration is defined through a friendly wizard. 1. Login to Web Admin 2. Upload the new license and make sure license with…

Deploy a Celiveo Shared Virtual Printer Package on a Print Server

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Shared Virtual Printer Package on a Print Server

Follow the steps listed below to deploy a Celiveo Shared Virtual Printer (CSVP) on a Print Server: Download the Deployment Package Install the CSVP on Print Server Verify CSVP on Print Server Connect to a CSVP from a User’s Workstation 1. Download the…

Set the Session Timeout

Configuration » Set the Session Timeout

What is the Session Timeout? The Session Timeout specifies how long the system should wait before ending a Web Admin session, if no activity is detected. To Specify the Session Timeout: Open IIS Manager. To open IIS Manager, type inetmgr in the Start Search box…

Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)

Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Command-Line Installation. Install Printer Queues for pull…

Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)

Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Silent installation Install Physical Printers for direct…

Configuring the Kerberos SSO Extension

Configuration » Celiveo Virtual Printer for macOS » Configuring the Kerberos SSO Extension

This is useful to people who use other session opening systems than Active Directory in Microsoft. It allows retrieving the user name from different attributes. To retrieve the user name from UPN Add the information below to the settings.plist: To retrieve the…

Downgrade from TGS 10 to TGS 8

Track and Report Print Jobs » Downgrade from TGS 10 to TGS 8

Download the “TGS 8 manual rights script.sql” file. Open it in SQL Server Management Studio. Replace these 3 lines as follows: For @domainName – put the machine where TGS 8 is installed domain name. For @computerName – put the…

Add AD Attributes to User Enrollment Schema

Track and Report Print Jobs » Add AD Attributes to User Enrollment Schema

This feature allows up to 5 custom Active Directory Attributes to be included into the user profile during enrolment in order to have the corresponding data included in tracking reports. Configuration Configure the information gathered for the tracking by…

Pushing Print Jobs to Network Attached Storage (NAS)

Technical Information » Pushing Print Jobs to Network Attached Storage (NAS)

Contents What is NAS? How does NAS work for virtual printers? How to push print jobs to NAS? How to configure NAS path while creating CVP deployment package? Support for NAS during CVP manual installation What is NAS? Network Attached Storage or NAS is a…

[IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2

Technical Information » [IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2

IMPORTANT – THIS PROCESS IS MANDATORY TO SUPPORT TLS 1.2 WITHOUT IT CELIVEO WON’T WORK *Note: This is applicable for SecureJet (7.0.5 and higher) and Celiveo (8.0.0 and higher) products. Currently, Celiveo supports TLS 1.2 in HP FutureSmart…

Installation

Installation

This section details the installation process for all Celiveo components. How to install the Celiveo Hardware Installing the Celiveo Web Admin Installing TGS 10 After Installation Web Admin First Run Viewing and Updating Your Celiveo License Multicard Reader –…

Quick Start Guide

Quick Start Guide

These are the basic steps to follow in order to start using the Celiveo solution: How to install the Celiveo Hardware Installing the Celiveo Web Admin Installing TGS 10 After Installation Web Admin First Run Add Printers and their settings to the Web Admin Tag Printers…

Ricoh SOP 2.x/3.x

Configuration » Configuration to be done at the Printer » Ricoh SOP 2.x/3.x

Contents Prerequisites Configure the printer before installing the Embedded Agent Configuring the printer using Web Image Monitor Connecting Celiveo Authentication Hardware (Card Reader) to the printer device. 1. Prerequisites Before you install, make sure…

Creation and installation of a Celiveo.me Shared Virtual Printer

Celiveo.me SaaS » Creation and installation of a Celiveo.me Shared Virtual Printer

The Celiveo mobile extension (Celiveo.me) is used for Celiveo integration with Chromebook but also for mobile printing. There are two prerequisites: An outgoing connection to https://*.celiveo.me:443 needs to be open. This will allow the CSVP to contact our cloud…

Compatibility

Compatibility

Before installing the Celiveo solution and the Celiveo Hardware, please make sure you have all the requirements to ensure a clean and efficient installation. System Requirements for Celiveo 8 Requirements for Hardware Role Based Access Control for Celiveo Ports and…

Chromebook Printing

Celiveo.me SaaS » Chromebook Printing

The Celiveo.me extension can be used alongside Chromebooks for printing. Some settings have to be applied first in the Google Administration Portal. In this article, we will see how to set up the Google Administration part and make an example of how the printing is…

Lexmark

Configuration » Configuration to be done at the Printer » Lexmark

Contents Prerequisites Configure the printer using Embedded Web Server Install the API Known issues and limitations Prerequisites Before you install, make sure these prerequisites are met: The printer is connected to an active LAN connection. The printer has a…

SAP Connector Migration

Technical Information » Migration Support to Celiveo 8 Versions » SAP Connector Migration

Pre-requisites/Limitations/Known Issues 1. CSS Server needs to be up to date to properly support TLS 1.2 for .NET 3.5. 2. Once Celiveo 8 is configured for SAP, SAP jobs cannot be printed using the printers with legacy embedded. Therefore, make sure that there are no…

Migrate from SecureJet 7.0.x

Technical Information » Migration Support to Celiveo 8 Versions » Migrate from SecureJet 7.0.x

Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace SecureJet Server Services 7.0.x with CSVP Open the Celiveo 8 Web Admin and create a CSVP. This CSVP should be created with…

Pull Print Delegation

Print Management » Pull Print Delegation

What is Pull Print Delegation? Celiveo Pull Print Delegation is part of the Celiveo Virtual Printer and allows Pull Print job delegation upon printing for another user to release. In a few clicks, a user can delegate Pull Print to another Active Directory User chosen…

SAP Connector Configuration

SAP Connector Configuration

Configuration on TLS 1.2 disabled environments By default, the Celiveo Print-ERP Unified Print Queue is supporting TLS1.2. If the environment is not supporting TLS1.2, follow the steps below: 1. Navigate to C:\Program Files\Celiveo\Celiveo Print-ERP Unified Print…

Managing 32 bit and 64 bit Architectures

Technical Information » Managing 32 bit and 64 bit Architectures

How to add x86 (32 bit) Print Drivers on a x64 (64 bit) Windows Print Server *Note: Both x86 and x64 drivers MUST have the same name. If they have the same name, they will appear automatically in Additional drivers for both architectures in the Printer’s sharing…

Konica Minolta

Configuration » Configuration to be done at the Printer » Konica Minolta

Here, you will learn about the prerequisites and required settings to be done on the Konica Minolta printer device before and after installation of the Celiveo solution. Prerequisites Ports and Communication Configure the device using Konica Minolta Page Scope Web…

Add Printers Manually

Configuration » Add Printers Manually

Before you begin… While adding a printer, you may need to upload its driver to the Celiveo database. The Add Printer wizard launches the Discovery Agent to enable you to import the driver from the workstation you are running the wizard on. So before you start,…

ZeroSoftware Configuration

Configuration » ZeroSoftware Configuration

What is ZeroSoftware Pull Printing? Celiveo ZeroSoftware Pull Printing allows you to use HP FutureSmart devices as job storage and then collect them from any Celiveo enabled printer where the user is authenticated. ZeroSoftware Pull Printing eliminates the needs of a…

Unencrypted secure printing for SAP

Technical Information » Unencrypted secure printing for SAP

Overview of unencrypted secure printing Celiveo Pull Printing can secure the release of unencrypted jobs sent directly to a Celie-enabled printer or to a CSVP (Celiveo Shared Virtual Printer). These jobs are controlled and tracked as “Celiveo non-encrypted…

Print Using Print-Direct

Using Celiveo » Print Using Print-Direct

Select Default Printer and Print If the Printer You want to Use is not on the Menu Change Default Printing Preferences Select Default Printer and Print Right-click the Celiveo Virtual Printer system tray icon ( ). A menu displays. *Notes: - The printers…

Managing System Administrators

User Management » Managing System Administrators

h4. Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Create a Non-Domain User as an…

Common Questions

Troubleshooting » Common Questions

Frequently asked questions regarding the technical aspects of the Celiveo solution. How to enable the Click button on the ID Code Generation Portal on Internet Explorer Why are the printing rules configured on the physical printer not applied? Users are unenrolled…

Using Microsoft AD LDS software

Authentication » Using Microsoft AD LDS software

No Active Directory? AD LDS allows to manage easily and professionally users Some clients do not have Active Directory but need Print Management and a users list is necessary to provide authentication service on printers. A solution is to use free Microsoft AD LDS…

Save Card Number and ID code on Active Directory

Authentication » Save Card Number and ID code on Active Directory

Introduction How to… Specify the AD Field to Store the Card Number/ID Code Make Celiveo Save the Card Number/ID Code in AD Introduction In the article on Enabling Card Authentication, and Enabling ID Code Authentication, the Card Number and PIN…

Zero Trust Activation

Celiveo.me SaaS » Zero Trust Activation

This article focuses on activating the Zero trust for Celiveo 8. For more detailed information on what is Zero Trust, please visit this chapter. Requirements In order to be able to use the Zero trust architecture, you first need to have it activated in the…

ZeroSoftware Pull Printing

Architecture Overview » ZeroSoftware Pull Printing

In ZeroSoftware Pull Printing, a print job is stored on a designated HP printer hard-disk until a user authenticates at any Celiveo‐enabled HP device, and pulls the selected job from the printer hosting the job to the printer where the user is authenticated.…

Xerox Versalink/Altalink

Configuration » Configuration to be done at the Printer » Xerox Versalink/Altalink

System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…

HP

Configuration » Configuration to be done at the Printer » HP

This section provides the information regarding the prerequisites, specific settings to be made on the HP device and the configurations to be performed on the device web server page for installation of Celiveo solution. System Requirements FIRMWARE NOTES –…

Add Domain Users for Print Direct

User Management » Add Domain Users for Print Direct

Why Add Domain Users to a Community? What if I am a member of several groups/OU? How to… Add Domain Users to a Community Add User Groups/OUs to a Community Why Add Domain Users to a Community? The User Experience for Print Direct can be…

ZeroConfig

Configuration » ZeroConfig

What is ZeroConfig? Celiveo ZeroConfig allows you to create Printer Configuration Profiles to deploy on multiple printers without having to synchronize them. ZeroConfig installation for Celiveo Smart Appliance Add a ZeroConfig Profile in Web Admin In the Add…

Ports and Communication

Compatibility » Ports and Communication

The table below provides a comprehensive list of all the ports used by Celiveo solutions and describes the ports and applications used for communication between the Celiveo components that consist of the Celiveo Server Services, Web Admin Server, Active Directory,…

High Availability

Authentication » High Availability

Contents About High Availability What is high availability? Full Cache Vs Dynamic Cache Cache First Vs Cache Last Tracking and High Availability Limitations How to… Enable High Availability Configure High Availability…

Tag Printers and Users

Using Celiveo » Tag Printers and Users

Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups Tag IP Address Ranges What is a…

Installing Celiveo.me Intranet

Celiveo.me Intranet » Installing Celiveo.me Intranet

The Celiveo.me Intranet package can be installed on a 64bit Windows instance, the following OS versions are supported: Windows 7 SP1 Windows 8.1 Windows 10 (>=1607) Windows 11 Windows Server 2016 Windows Server 2019 Windows Server 2022 Microsoft Office to…

Authentication Profiles

Authentication » Authentication Profiles

Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations Additional Settings in an…

macOS CVP Troubleshooting

Configuration » Celiveo Virtual Printer for macOS » macOS CVP Troubleshooting

macOS CVP Configuration file location /Library/Application Support/Celiveo/Settings/settings.plist settings.plist Description Settings Value Description Comm_debugger 1 Communication Debug Enabled Comm_debugger 0 …

Print Management

Print Management

This topic will help you understand how the Celiveo solution can be used to manage and control the way documents are printed in your environment. Printers Overview Create Print Rules

Access Control Rules

Authentication » Access Control Rules

Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…

Antivirus False Positive cases

Configuration » Celiveo Virtual Printer for Windows » Antivirus False Positive cases

In some cases, the Windows Defender or Symantec Endpoint antivirus identifies Celiveo Virtual Printer as a threat. We have submitted the file to Microsoft for a malware analysis who confirmed this was a false positive as proven by the reports below: To avoid this…

Print Job Encryption

Architecture Overview » Print Job Encryption

Print job encryption ensures that no one sees or alters the print job data. The following encryption actions are available: Job encryption only Control of job release only Job encryption and control of job release Sample configurations of encryption Jobs must be…

Configuring SQL Database for AlwaysOn Availability feature

Configuration » Configuring SQL Database for AlwaysOn Availability feature

Contents What is AlwaysOn Availability Group? How Celiveo supports AlwaysOn availability? Enabling multi-subnet failover during Celiveo installation Enabling multi-subnet failover and other options during database configuration What is AlwaysOn Availability…

Celiveo.me SaaS

Celiveo.me SaaS

What is Celiveo.me SaaS? Celiveo.me (Mobile Extension) SaaS is a SaaS cloud service from Celiveo that enables users to send documents for Pull Printing from any email sending capable device and Chromebook Enterprise laptops, all fully secured. Celiveo.me is built…

Mobile Printing

Celiveo.me SaaS » Mobile Printing

The Celiveo mobile extension can be used for mobile printing. Requirements Zero Trust activated A print server with the Celiveo.me CVSP already installed How does it work? Mobile printing is the ability for anyone in the company to send documents to be printed…

Testing Celiveo.me Intranet

Celiveo.me Intranet » Testing Celiveo.me Intranet

Accessing the mailbox: Use the “Test” button on the WebAdmin Celiveo.me configuration screen Receiving documents Send an email to the mobile print mail address with a PDF attached. Wait a minute then open the print jobs storage directory (default:…

Custom Access Control for HP FutureSmart Printers

Authentication » Custom Access Control for HP FutureSmart Printers

What is Custom Access Control? Celiveo administrators are able to force a customized OXPd Authorization Agent Configuration – also called Authorization Proxy – on HP FutureSmart printers. This allows to define which Printer functions are controlled by…