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Synchronize Printers
Configuration » Synchronize Printers
Once you have defined all needed settings for a physical printer, these settings must be uploaded to the printer. You upload the settings by synchronizing the printer with the Web Admin. Select the printers to synchronize. Note: Only physical printers that have…
Printers Overview
Print Management » Printers Overview
On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo Web Admin. Click on one of the sections for details: About the printers list Add printers Edit printer settings Delete a printer About the printers…
Add Printers Manually
Configuration » Add Printers Manually
Before you begin… While adding a printer, you may need to upload its driver to the Celiveo database. The Add Printer wizard launches the Discovery Agent to enable you to import the driver from the workstation you are running the wizard on. So before you start,…
Large Format Printers
Configuration » Configuration to be done at the Printer » Large Format Printers
Installing/Removing the Celiveo solution on a Large Format Printer after adding/deleting it from the Web Admin On the printer Front Panel, enter the Settings application Enter the Partner Menu Select Device User Input your password. This will be provided by HP…
Multi-SQL Configuration
Configuration » Multi-SQL Configuration
What is Multi-SQL configuration? When being part of a large company with its offices distributed across the globe, and you have to travel from one site office to another, the need arises to switch to the appropriate regional database settings to connect and store…
Tag Printers and Users
Using Celiveo » Tag Printers and Users
Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups Tag IP Address Ranges What is a…
Enable ID Code Authentication for Printers
Authentication » Enable ID Code Authentication for Printers
You enable ID Code authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign an Access Control Rule directly to a printer. Instead, you create an Access & Rules Profile for a printer and add the Access Control…
Enable Smart card authentication for printers
Authentication » Enable Smart card authentication for printers
Enable Smart card Authentication for Printers You enable Smart card authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign an Access Control Rule directly to a printer. Instead, you create an Access & Rules…
Custom Access Control for HP FutureSmart Printers
Authentication » Custom Access Control for HP FutureSmart Printers
What is Custom Access Control? Celiveo administrators are able to force a customized OXPd Authorization Agent Configuration – also called Authorization Proxy – on HP FutureSmart printers. This allows to define which Printer functions are controlled by…
Place or Locate Printers on a Floor Plan
Using Celiveo » Place or Locate Printers on a Floor Plan
The Floor Plan is tied to the combination of settings that are current at the time the Floor Plan is imported. As such, ensure that tags are defined before you begin this exercise. Contents Why Floor Plans? Import a Floor Plan and Place a Printer on It Place…
Add Printers and their settings to the Web Admin
Configuration » Add Printers and their settings to the Web Admin
Celiveo Printers Discovery Agent helps you to import printers from an existing Print Server or find printers on the network. You can also add printers manually. Before you start If the Web Admin is configured to run in HTTPS mode and Discovery Agent is run on a…
Error Messages
Troubleshooting » Error Messages
Single Function Printers Multi-Function Printers Celiveo Product Installation Serverless Pull Printing
Print Job Retention
Architecture Overview » Print Job Retention
Print job retention and controlled release ensure that the printed documents reach the hands of the authorized personnel only. Celiveo provides three ways to perform print job retention: Push Printing Server‐based Pull Printing Serverless Pull Printing Push…
Managing System Administrators
User Management » Managing System Administrators
h4. Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Create a Non-Domain User as an…
Configuration
Configuration
This sections details all configuration procedures for the Celiveo modules. Add Printers in Web Admin ZeroConfig Multi- SQL Configuration Configuring SQL Database for AlwaysOn Availability feature Deploy a Celiveo Shared Virtual Printer Package on a Print…
HP
Configuration » Configuration to be done at the Printer » HP
This section provides the information regarding the prerequisites, specific settings to be made on the HP device and the configurations to be performed on the device web server page for installation of Celiveo solution. System Requirements FIRMWARE NOTES –…
Access Control Rules
Authentication » Access Control Rules
Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…
Ricoh (non-embedded solution)
Configuration » Configuration to be done at the Printer » Ricoh (non-embedded solution)
The prerequisites and required settings to be made on the Ricoh printer device for the installation of Celiveo 8 solution are as follows: System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A…
Quick Start Guide
Quick Start Guide
These are the basic steps to follow in order to start using the Celiveo solution: How to install the Celiveo Hardware Installing the Celiveo Web Admin Installing TGS 10 After Installation Web Admin First Run Add Printers and their settings to the Web Admin Tag Printers…
Using Celiveo
Using Celiveo
Learn how to use the Celiveo Solution on a daily basis! Enroll a Card on a Celiveo-Enabled Printer Tag Printers and Users Place or Locate Printers on a Floor Plan Print from a Workstation Print Using Print Direct
Using Celiveo Reporting tool – TGS 10
Track and Report Print Jobs » Using Celiveo Reporting tool – TGS 10
Contents 1. What is TGS 10? 2. Accessing the Reporting tool 3. TGS 10 Dashboard 4. Types of reports 5. Generating a report 1. What is TGS 10? Celiveo Track-GreenSaver (TGS) 10 is an independent reporting tool of Celiveo that helps create detailed reports from the…
How to upgrade the Celiveo Version on CSA and Embedded Agents
Technical Information » Celiveo Smart Appliance » How to upgrade the Celiveo Version on CSA and Embedded Agents
The Celiveo Version refers to the Celiveo firmware that runs as embedded on certain printers such as HP FutureSmart or Ricoh Android SOP 2.x MFP or as deployed in Celiveo Smart Appliance (CSA). Typically, the CSA Agent comes pre-loaded with the correct firmware. For…
Authentication
Authentication
This section details how to configure the Celiveo authentication feature. Access Control Rules Authentication Profiles High Availability Enable ID Code Authentication for Printers Save Card Number and ID code on Active Directory Configure BLE RF IDEAS Readers for…
Celiveo CLI API
Technical Information » Celiveo API » Celiveo CLI API
*NOTE: The Celiveo WebAdmin command line (CLI) API tool is available from WA 8.6.19.808 onwards. This Celiveo WebAdmin command line API tool allows admin to import printers in bulk using CSV file, synchronize a printer and get its synchronization status. This…
Celiveo Smart Appliance
Technical Information » Celiveo Smart Appliance
Celiveo adds its intelligence to the printers other than HP FutureSmart and Ricoh SOP through a tiny Celiveo Smart Appliance connected to the network port behind the printer. Celiveo provides the following services on those printers: User authentication for pull…
Configure Embedded Tracking for Print-Direct
Track and Report Print Jobs » Configure Embedded Tracking for Print-Direct
Embedded tracking with Print-Direct is available for HP FS printers. It is available with a Print-Direct license to provide tracking information without deploying a CVP on the client machine. When adding a Printer, in the Printer Settings, load the HP FS embedded…
Embedded Agent for Lexmark
Configuration » Configuration to be done at the Printer » Embedded Agent for Lexmark
Contents Prerequisites Configure the printer using Embedded Web Server Install the API Known issues and limitations Prerequisites Before you install, make sure these prerequisites are met: The printer is connected to an active LAN connection. The printer has a…
Viewing and Updating Your Celiveo License
Configuration » Viewing and Updating Your Celiveo License
The license defines what features you are authorized to use, and how many printers you can use them on. When you install the Web Admin on a Server for the very first time, you receive a trail. The trial license provides the features of Celiveo Business for 10 printers…
Add Domain Users for Print Direct
User Management » Add Domain Users for Print Direct
Why Add Domain Users to a Community? What if I am a member of several groups/OU? How to… Add Domain Users to a Community Add User Groups/OUs to a Community Why Add Domain Users to a Community? The User Experience for Print Direct can be…
Print from a Workstation
Using Celiveo » Print from a Workstation
1. On the User’s Workstation… When you print from a user’s workstation,you print to the Celiveo Shared Virtual Printer, just like how you would print to any other printer. After that, you go to the nearest Celiveo-enabled printer. Notes: In…
Print Using Print-Direct
Using Celiveo » Print Using Print-Direct
Select Default Printer and Print If the Printer You want to Use is not on the Menu Change Default Printing Preferences Select Default Printer and Print Right-click the Celiveo Virtual Printer system tray icon ( ). A menu displays. *Notes: - The printers…
ZeroConfig
Configuration » ZeroConfig
What is ZeroConfig? Celiveo ZeroConfig allows you to create Printer Configuration Profiles to deploy on multiple printers without having to synchronize them. ZeroConfig installation for Celiveo Smart Appliance Add a ZeroConfig Profile in Web Admin In the Add…
Migration Support to Celiveo 8 Versions
Technical Information » Migration Support to Celiveo 8 Versions
This section explains how to smoothly transition to Celiveo 8 by installing a new environment that operates in tandem with the existing one in order to avoid production disruption. Once the migration is complete and validated that it is operating correctly the old one…
Print Management
Print Management
This topic will help you understand how the Celiveo solution can be used to manage and control the way documents are printed in your environment. Printers Overview Create Print Rules
Set up Access
Configuration » Set up Access
*For more details about Celiveo Authentication, please read our Authentication topics. Enable Card Authentication for Printers You enable proximity card authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign…
Requirements for Hardware
Compatibility » Requirements for Hardware
For Celiveo Smart Appliance: Fixed IP or DHCP‐reserved IPv4 MAC address (as printed on Celiveo Smart Appliance) For printers connected with Celiveo Smart Appliance: Active TCP‐IP 100BT LAN connection Active Simple Network Management Protocol (SNMP)…
Connect to a Windows Celiveo Shared Virtual Printer from macOS machine
Configuration » Celiveo Virtual Printer for macOS » Connect to a Windows Celiveo Shared Virtual Printer from macOS machine
Creating a Celiveo Shared Virtual Printer (server based pull printing) follows a different procedure for macOS with respect to Windows OS. Before you begin… The shared print queue must be created in the Windows Print Server to support macOS printing. For this…
ZeroSoftware Pull Printing
Architecture Overview » ZeroSoftware Pull Printing
In ZeroSoftware Pull Printing, a print job is stored on a designated HP printer hard-disk until a user authenticates at any Celiveo‐enabled HP device, and pulls the selected job from the printer hosting the job to the printer where the user is authenticated.…
Upgrade to Celiveo 8
Technical Information » Upgrade to Celiveo 8
Celiveo Web Admin Installer This Celiveo 8 installer comprises of Web Admin, Celiveo Virtual Printer (CVP) and Discovery Agent (DA). This product installer is 64-bit compatible and should only be installed on Windows Server systems running on 64-bit OS. It is not…
Configuring SQL Database for AlwaysOn Availability feature
Configuration » Configuring SQL Database for AlwaysOn Availability feature
Contents What is AlwaysOn Availability Group? How Celiveo supports AlwaysOn availability? Enabling multi-subnet failover during Celiveo installation Enabling multi-subnet failover and other options during database configuration What is AlwaysOn Availability…
Deploy a Celiveo Shared Virtual Printer Package on a Print Server
Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Shared Virtual Printer Package on a Print Server
Follow the steps listed below to deploy a Celiveo Shared Virtual Printer (CSVP) on a Print Server: Download the Deployment Package Install the CSVP on Print Server Verify CSVP on Print Server Connect to a CSVP from a User’s Workstation 1. Download the…
How to install the Celiveo Hardware
Installation » How to install the Celiveo Hardware
IMPORTANT NOTES: Printer time and date: Celiveo uses the date and time from the printer for jobs tracking, automatic updates, rules, scheduled tasks etc. Therefore make sure the date and local time are correctly set on the printers, with the correct time zone…
ZeroSoftware Configuration
Configuration » ZeroSoftware Configuration
What is ZeroSoftware Pull Printing? Celiveo ZeroSoftware Pull Printing allows you to use HP FutureSmart devices as job storage and then collect them from any Celiveo enabled printer where the user is authenticated. ZeroSoftware Pull Printing eliminates the needs of a…
Add a macOS Celiveo Virtual Printer to Web Admin
Configuration » Celiveo Virtual Printer for macOS » Add a macOS Celiveo Virtual Printer to Web Admin
What is a macOS Celiveo Virtual Printer (CVP)? The macOS CVP is a module that is deployed on a user’s macOS enabled device, macOS supported versions., so that they can perform serverless pull print and release print jobs on Celiveo enabled-printers. On the…
Add a Celiveo Virtual Printer for Print-Direct
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer for Print-Direct
What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, which enables a user to print directly to a printer, subject to rules based printing and usage reporting. On the Web Admin, you add a Celiveo Virtual Printer…
Add AD Attributes to User Enrollment Schema
Track and Report Print Jobs » Add AD Attributes to User Enrollment Schema
This feature allows up to 5 custom Active Directory Attributes to be included into the user profile during enrolment in order to have the corresponding data included in tracking reports. Configuration Configure the information gathered for the tracking by…
Configure Cost Definition Profiles
Track and Report Print Jobs » Configure Cost Definition Profiles
A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…
High Availability
Authentication » High Availability
Contents About High Availability What is high availability? Full Cache Vs Dynamic Cache Cache First Vs Cache Last Tracking and High Availability Limitations How to… Enable High Availability Configure High Availability…
Add a Celiveo Shared Virtual Printer to Web Admin
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Shared Virtual Printer to Web Admin
What is a Celiveo Shared Virtual Printer (CSVP)? The CSVP is a module that is deployed and shared on a Print Server so that users can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up as a…
Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)
Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)
Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Silent installation Install Physical Printers for direct…
Add a Celiveo Virtual Printer to Web Admin
Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer to Web Admin
What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, so that they can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up for…
Welcome to the Celiveo Technical Documentation
Welcome to the Celiveo Technical Documentation
Introduction This manual will help you get the best out of the Celiveo solution as quickly as possible! It covers the functionalities of Celiveo to provide you with information about installing, configuring and using our solution. Terms and Acronyms This section…
Create Print Rules
Print Management » Create Print Rules
Print Rules let you define the availability of a printer and how a print job should be handled, depending on: The day of week/time of day. Who the sender is The value of an attribute of the print job (For example, the page count of a print…
Installing TGS 10
Installation » Installing TGS 10
!IMPORTANT: Celiveo Web Admin application MUST be installed and successfully launched prior to the installation of TGS 10. Ensure that TGS 10 and Web Admin are installed in the same system. Copy the Track-Green Saver Installer package to the desktop. Select the…
Xerox
Configuration » Configuration to be done at the Printer » Xerox
System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…
Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)
Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)
Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Command-Line Installation. Install Printer Queues for pull…
Downloads Celiveo 8 – Current Release Installers
Downloads Celiveo 8 – Current Release Installers
CORE PACKAGE COMPONENT RELEASE NOTES INSTALLER VERSION COMPONENT DESCRIPTION CELIVEO WEB ADMIN PDF 8.9.143.2 This installer comprises of Web Admin, CVP, DA and Printer Embedded Agent (for HP FutureSmart and Ricoh…
Using Microsoft AD LDS software
Authentication » Using Microsoft AD LDS software
No Active Directory? AD LDS allows to manage easily and professionally users Some clients do not have Active Directory but need Print Management and a users list is necessary to provide authentication service on printers. A solution is to use free Microsoft AD LDS…
Installing the Celiveo Web Admin
Installation » Installing the Celiveo Web Admin
!IMPORTANT NOTE: SQL Server® 2016 SP1 is not supported on Windows 7 and Windows 2008 R2 Operating systems. For Windows Servers running on Windows Server 2008 R2 OS, it is recommended to install a lower version of SQL Server (preferably SQL Server® 2012 Express) and…
Operating System, SQL and Active Directory rights to install and use Celiveo
Compatibility » Operating System, SQL and Active Directory rights to install and use Celiveo
Operating System Rights Component Installation Operations Account Privileges Password change / Account expiry Accounts Privileges Password change / Account expiry Celiveo Smart Appliance (CSA) …
Authentication Profiles
Authentication » Authentication Profiles
Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations Additional Settings in an…
Add a Celiveo Virtual Printer on macOS machine – Interactive Install Procedure
Configuration » Celiveo Virtual Printer for macOS » Add a Celiveo Virtual Printer on macOS machine – Interactive Install Procedure
Before you begin… 1. Pre-installation requirements On the macOS client machine, make sure the minimum system requirements for installation are met. 2. Export the settings configuration file The CVP Installer package for macOS contains the following folder and…
SAP Connector Migration
Technical Information » Migration Support to Celiveo 8 Versions » SAP Connector Migration
Pre-requisites/Limitations/Known Issues 1. CSS Server needs to be up to date to properly support TLS 1.2 for .NET 3.5. 2. Once Celiveo 8 is configured for SAP, SAP jobs cannot be printed using the printers with legacy embedded. Therefore, make sure that there are no…
Pushing Print Jobs to Network Attached Storage (NAS)
Technical Information » Pushing Print Jobs to Network Attached Storage (NAS)
Contents What is NAS? How does NAS work for virtual printers? How to push print jobs to NAS? How to configure NAS path while creating CVP deployment package? Support for NAS during CVP manual installation What is NAS? Network Attached Storage or NAS is a…
Lexmark
Configuration » Configuration to be done at the Printer » Lexmark
System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…
Installing Celiveo.me Intranet
Celiveo.me Intranet » Installing Celiveo.me Intranet
The Celiveo.me Intranet package can be installed on a 64bit Windows instance, the following OS versions are supported: Windows 7 SP1 Windows 8.1 Windows 10 (>=1607) Windows 11 Windows Server 2016 Windows Server 2019 Windows Server 2022 Microsoft Office to…
Celiveo.me SaaS
Celiveo.me SaaS
What is Celiveo.me SaaS? Celiveo.me (Mobile Extension) SaaS is a SaaS cloud service from Celiveo that enables users to send documents for Pull Printing from any email sending capable device and Chromebook Enterprise laptops, all fully secured. Celiveo.me is built…
Save Card Number and ID code on Active Directory
Authentication » Save Card Number and ID code on Active Directory
Introduction How to… Specify the AD Field to Store the Card Number/ID Code Make Celiveo Save the Card Number/ID Code in AD Introduction In the article on Enabling Card Authentication, and Enabling ID Code Authentication, the Card Number and PIN…
[IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2
Technical Information » [IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2
IMPORTANT – THIS PROCESS IS MANDATORY TO SUPPORT TLS 1.2 WITHOUT IT CELIVEO WON’T WORK *Note: This is applicable for SecureJet (7.0.5 and higher) and Celiveo (8.0.0 and higher) products. Currently, Celiveo supports TLS 1.2 in HP FutureSmart…
Migrate from Celiveo 8.0.x
Technical Information » Migration Support to Celiveo 8 Versions » Migrate from Celiveo 8.0.x
Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace Celiveo Server Services 8.0.x with CSVP Install the Celiveo 8 Web Admin on a separate server. Open the Celiveo 8 Web…
Celiveo 8 End User License Agreement (EULA)
Legal Information » Celiveo 8 End User License Agreement (EULA)
©2011 – 2023 Celiveo Pte Ltd. All rights reserved. Parts under license from Jetmobile Pte Ltd Protected by US patent number: 6,889,252 Protected by Singapore patent number: 104066 Protected by Australian patent number: 2002350998 Reproduction, adaptation, or…
Konica Minolta
Configuration » Configuration to be done at the Printer » Konica Minolta
Here, you will learn about the prerequisites and required settings to be done on the Konica Minolta printer device before and after installation of the Celiveo solution. Prerequisites Ports and Communication Configure the device using Konica Minolta Page Scope Web…
Migrate from SecureJet 7.0.x
Technical Information » Migration Support to Celiveo 8 Versions » Migrate from SecureJet 7.0.x
Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace SecureJet Server Services 7.0.x with CSVP Open the Celiveo 8 Web Admin and create a CSVP. This CSVP should be created with…
Terms of Service for Celiveo SaaS Services
Legal Information » Terms of Service for Celiveo SaaS Services
Last Updated: August 23, 2021 We, at Celiveo, are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption over the network to user authentication on printers and…
Ports and Communication
Compatibility » Ports and Communication
The table below provides a comprehensive list of all the ports used by Celiveo solutions and describes the ports and applications used for communication between the Celiveo components that consist of the Celiveo Server Services, Web Admin Server, Active Directory,…
