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Retrieve Logs

Troubleshooting » Retrieve Logs

Enable and Download Log Files Retrieve Web Admin Logs Enable and retrieve CSA Logs Retrieve Discovery Agent Log Retrieve Celiveo Print Queue Client Application Log Enable macOS CVP Logs Optimize logs and add granularity to logging

Celiveo Smart Appliance (CSA)

Technical Information » Celiveo Smart Appliance » Celiveo Smart Appliance (CSA)

Connectors Connector Description Power switch Power ON/OFF. Needs to be pressed continuously until the CSA switches On or Off. USB port (Optional) Connect a Celiveo authentication hardware such…

Understanding CSA LED Flashing Behaviors

Technical Information » Celiveo Smart Appliance » Understanding CSA LED Flashing Behaviors

The table below describes the different CSA LED Flashing Behaviors to help you understand the meaning of the flashing and identify the potential errors. Scenario LED Behavior/Beep Activity Normal Behavior Power on with network …

How to upgrade the Celiveo Version on CSA and Embedded Agents

Technical Information » Celiveo Smart Appliance » How to upgrade the Celiveo Version on CSA and Embedded Agents

The Celiveo Version refers to the Celiveo firmware that runs as embedded on certain printers such as HP FutureSmart or Ricoh Android SOP 2.x MFP or as deployed in Celiveo Smart Appliance (CSA). Typically, the CSA Agent comes pre-loaded with the correct firmware. For…

Enable Smart card authentication for printers

Authentication » Enable Smart card authentication for printers

Enable Smart card Authentication for Printers You enable Smart card authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign an Access Control Rule directly to a printer. Instead, you create an Access & Rules…

Enable ID Code Authentication for Printers

Authentication » Enable ID Code Authentication for Printers

You enable ID Code authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign an Access Control Rule directly to a printer. Instead, you create an Access & Rules Profile for a printer and add the Access Control…

Ports and Communication

Compatibility » Ports and Communication

The table below provides a comprehensive list of all the ports used by Celiveo solutions and describes the ports and applications used for communication between the Celiveo components that consist of the Celiveo Server Services, Web Admin Server, Active Directory,…

Tag Printers and Users

Using Celiveo » Tag Printers and Users

Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups Tag IP Address Ranges What is a…

Track and Report Print Jobs

Track and Report Print Jobs

Celiveo offers a powerful Tracking and Reporting tool. This section will help you understand it. Configure Quota Settings Configure Default Cost Definitions Configure Cost Definition Profiles Using Celiveo Reporting tool – TGS 10 Downgrade from TGS 10 to TGS…

Operating System, SQL and Active Directory rights to install and use Celiveo

Compatibility » Operating System, SQL and Active Directory rights to install and use Celiveo

Operating System Rights Component Installation Operations Account Privileges Password change / Account expiry Accounts Privileges Password change / Account expiry Celiveo Smart Appliance (CSA) …

Viewing and Updating Your Celiveo License

Configuration » Viewing and Updating Your Celiveo License

The license defines what features you are authorized to use, and how many printers you can use them on. When you install the Web Admin on a Server for the very first time, you receive a trail. The trial license provides the features of Celiveo Business for 10 printers…

[IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2

Technical Information » [IMPORTANT] Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2

IMPORTANT – THIS PROCESS IS MANDATORY TO SUPPORT TLS 1.2 WITHOUT IT CELIVEO WON’T WORK *Note: This is applicable for SecureJet (7.0.5 and higher) and Celiveo (8.0.0 and higher) products. Currently, Celiveo supports TLS 1.2 in HP FutureSmart…

Managing 32 bit and 64 bit Architectures

Technical Information » Managing 32 bit and 64 bit Architectures

How to add x86 (32 bit) Print Drivers on a x64 (64 bit) Windows Print Server *Note: Both x86 and x64 drivers MUST have the same name. If they have the same name, they will appear automatically in Additional drivers for both architectures in the Printer’s sharing…

Celiveo Versions Compatibility with Windows 10 and 11

Compatibility » Celiveo Versions Compatibility with Windows 10 and 11

Windows 10/11 Release Version SecureJet 7.0.6 Serverless Pull Print Client Celiveo 8.0.2 Serverless Pull Print Client Celiveo 8 Celiveo Virtual Printer 8.6.x, 8.7.x and 8.8.x Celiveo 8 Celiveo Virtual Printer 8.9.x Windows 10…

Add Printers and their settings to the Web Admin

Configuration » Add Printers and their settings to the Web Admin

Celiveo Printers Discovery Agent helps you to import printers from an existing Print Server or find printers on the network. You can also add printers manually. Before you start If the Web Admin is configured to run in HTTPS mode and Discovery Agent is run on a…

Creation and installation of a Celiveo.me Shared Virtual Printer

Celiveo.me SaaS » Creation and installation of a Celiveo.me Shared Virtual Printer

The Celiveo mobile extension (Celiveo.me) is used for Celiveo integration with Chromebook but also for mobile printing. There are two prerequisites: An outgoing connection to https://*.celiveo.me:443 needs to be open. This will allow the CSVP to contact our cloud…

Save Card Number and ID code on Active Directory

Authentication » Save Card Number and ID code on Active Directory

Introduction How to… Specify the AD Field to Store the Card Number/ID Code Make Celiveo Save the Card Number/ID Code in AD Introduction In the article on Enabling Card Authentication, and Enabling ID Code Authentication, the Card Number and PIN…

Lexmark

Configuration » Configuration to be done at the Printer » Lexmark

System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…

ZeroConfig

Configuration » ZeroConfig

What is ZeroConfig? Celiveo ZeroConfig allows you to create Printer Configuration Profiles to deploy on multiple printers without having to synchronize them. ZeroConfig installation for Celiveo Smart Appliance Add a ZeroConfig Profile in Web Admin In the Add…

How to install the Celiveo Hardware

Installation » How to install the Celiveo Hardware

IMPORTANT NOTES: Printer time and date: Celiveo uses the date and time from the printer for jobs tracking, automatic updates, rules, scheduled tasks etc. Therefore make sure the date and local time are correctly set on the printers, with the correct time zone…

Celiveo Smart Appliance

Technical Information » Celiveo Smart Appliance

Celiveo adds its intelligence to the printers other than HP FutureSmart and Ricoh SOP through a tiny Celiveo Smart Appliance connected to the network port behind the printer. Celiveo provides the following services on those printers: User authentication for pull…

Ricoh (non-embedded solution)

Configuration » Configuration to be done at the Printer » Ricoh (non-embedded solution)

The prerequisites and required settings to be made on the Ricoh printer device for the installation of Celiveo 8 solution are as follows: System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A…

Add Printers Manually

Configuration » Add Printers Manually

Before you begin… While adding a printer, you may need to upload its driver to the Celiveo database. The Add Printer wizard launches the Discovery Agent to enable you to import the driver from the workstation you are running the wizard on. So before you start,…

Konica Minolta

Configuration » Configuration to be done at the Printer » Konica Minolta

Here, you will learn about the prerequisites and required settings to be done on the Konica Minolta printer device before and after installation of the Celiveo solution. Prerequisites Ports and Communication Configure the device using Konica Minolta Page Scope Web…

Requirements for Hardware

Compatibility » Requirements for Hardware

For Celiveo Smart Appliance: Fixed IP or DHCP‐reserved IPv4 MAC address (as printed on Celiveo Smart Appliance) For printers connected with Celiveo Smart Appliance: Active TCP‐IP 100BT LAN connection Active Simple Network Management Protocol (SNMP)…

HP

Configuration » Configuration to be done at the Printer » HP

This section provides the information regarding the prerequisites, specific settings to be made on the HP device and the configurations to be performed on the device web server page for installation of Celiveo solution. System Requirements FIRMWARE NOTES –…

Xerox

Configuration » Configuration to be done at the Printer » Xerox

System Requirements The system requirements for installing Celiveo 8 solution can be found here. Ports and Communication A comprehensive list of all the ports used by Celiveo solutions, describing the ports and applications used for communication between the Celiveo…

Celiveo CLI API

Technical Information » Celiveo API » Celiveo CLI API

*NOTE: The Celiveo WebAdmin command line (CLI) API tool is available from WA 8.6.19.808 onwards. This Celiveo WebAdmin command line API tool allows admin to import printers in bulk using CSV file, synchronize a printer and get its synchronization status. This…

Upgrade to Celiveo 8

Technical Information » Upgrade to Celiveo 8

Celiveo Web Admin Installer This Celiveo 8 installer comprises of Web Admin, Celiveo Virtual Printer (CVP) and Discovery Agent (DA). This product installer is 64-bit compatible and should only be installed on Windows Server systems running on 64-bit OS. It is not…

Configuring the Kerberos SSO Extension

Configuration » Celiveo Virtual Printer for macOS » Configuring the Kerberos SSO Extension

This is useful to people who use other session opening systems than Active Directory in Microsoft. It allows retrieving the user name from different attributes. To retrieve the user name from UPN Add the information below to the settings.plist: To retrieve the…

macOS CVP Troubleshooting

Configuration » Celiveo Virtual Printer for macOS » macOS CVP Troubleshooting

macOS CVP Configuration file location /Library/Application Support/Celiveo/Settings/settings.plist settings.plist Description Settings Value Description Comm_debugger 1 Communication Debug Enabled Comm_debugger 0 …

Migrate from SecureJet 7.0.x

Technical Information » Migration Support to Celiveo 8 Versions » Migrate from SecureJet 7.0.x

Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace SecureJet Server Services 7.0.x with CSVP Open the Celiveo 8 Web Admin and create a CSVP. This CSVP should be created with…

Add a Celiveo Virtual Printer for Print-Direct

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer for Print-Direct

What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, which enables a user to print directly to a printer, subject to rules based printing and usage reporting. On the Web Admin, you add a Celiveo Virtual Printer…

Mobile Printing

Celiveo.me SaaS » Mobile Printing

The Celiveo mobile extension can be used for mobile printing. Requirements Zero Trust activated A print server with the Celiveo.me CVSP already installed How does it work? Mobile printing is the ability for anyone in the company to send documents to be printed…

Print Using Print-Direct

Using Celiveo » Print Using Print-Direct

Select Default Printer and Print If the Printer You want to Use is not on the Menu Change Default Printing Preferences Select Default Printer and Print Right-click the Celiveo Virtual Printer system tray icon ( ). A menu displays. *Notes: - The printers…

Add a Celiveo Shared Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Shared Virtual Printer to Web Admin

What is a Celiveo Shared Virtual Printer (CSVP)? The CSVP is a module that is deployed and shared on a Print Server so that users can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up as a…

Downloads Celiveo 8 – Current Release Installers

Downloads Celiveo 8 – Current Release Installers

CORE PACKAGE COMPONENT RELEASE NOTES INSTALLER VERSION COMPONENT DESCRIPTION CELIVEO WEB ADMIN PDF 8.9.127.2 This installer comprises of Web Admin, CVP, DA and Printer Embedded Agent (for HP FutureSmart and Ricoh…

Pull Print Delegation

Print Management » Pull Print Delegation

What is Pull Print Delegation? Celiveo Pull Print Delegation is part of the Celiveo Virtual Printer and allows Pull Print job delegation upon printing for another user to release. In a few clicks, a user can delegate Pull Print to another Active Directory User chosen…

Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Print-Direct)

Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Silent installation Install Physical Printers for direct…

SNMP Settings

Compatibility » SNMP Settings

SNMP (Simple Network Management Protocol) is a standard network management protocol (based on TCP/IP) to monitor and map network availability, performance, and error rates when a printer is added in Celiveo Web Admin. To identify the different printer types after the…

Add a Celiveo Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for Windows » Add a Celiveo Virtual Printer to Web Admin

What is a Celiveo Virtual Printer (CVP)? The CVP is a module that is deployed on a user’s workstation, so that they can print to and release print jobs on Celiveo enabled-printers. On the Web Admin, you add a Celiveo Virtual Printer (CVP), set it up for…

Common Questions

Troubleshooting » Common Questions

Frequently asked questions regarding the technical aspects of the Celiveo solution. How to enable the Click button on the ID Code Generation Portal on Internet Explorer Why are the printing rules configured on the physical printer not applied? Users are unenrolled…

Web Admin First Run

Installation » Web Admin First Run

Double click the Celiveo Web-Admin icon on the desktop ( ). The initial logon screen of the Web Admin displays. Specify admin as both the [User Name] and [Password]. Click [Login]. The User Information Update screen displays. At [Email Address], specify a…

Authentication

Authentication

This section details how to configure the Celiveo authentication feature. Access Control Rules Authentication Profiles High Availability Enable ID Code Authentication for Printers Save Card Number and ID code on Active Directory Configure BLE RF IDEAS Readers for…

Installing TGS 10

Installation » Installing TGS 10

!IMPORTANT: Celiveo Web Admin application MUST be installed and successfully launched prior to the installation of TGS 10. Ensure that TGS 10 and Web Admin are installed in the same system. Copy the Track-Green Saver Installer package to the desktop. Select the…

Embedded Agent for Lexmark

Configuration » Configuration to be done at the Printer » Embedded Agent for Lexmark

Contents Prerequisites Configure the printer using Embedded Web Server Install the API Known issues and limitations Prerequisites Before you install, make sure these prerequisites are met: The printer is connected to an active LAN connection. The printer has a…

Set up Access

Configuration » Set up Access

*For more details about Celiveo Authentication, please read our Authentication topics. Enable Card Authentication for Printers You enable proximity card authentication by creating an Access Control Rule and assigning the rule to a printer. You however cannot assign…

Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Virtual Printer on a User’s Workstation (For Pull Printing)

Follow the steps below to deploy a Celiveo Virtual Printer on a user’s workstation: Download the Virtual Printer deployment package. Install the Virtual Printer on a user’s workstation. Command-Line Installation. Install Printer Queues for pull…

High Availability

Authentication » High Availability

Contents About High Availability What is high availability? Full Cache Vs Dynamic Cache Cache First Vs Cache Last Tracking and High Availability Limitations How to… Enable High Availability Configure High Availability…

Configuring SQL Database for AlwaysOn Availability feature

Configuration » Configuring SQL Database for AlwaysOn Availability feature

Contents What is AlwaysOn Availability Group? How Celiveo supports AlwaysOn availability? Enabling multi-subnet failover during Celiveo installation Enabling multi-subnet failover and other options during database configuration What is AlwaysOn Availability…

Large Format Printers

Configuration » Configuration to be done at the Printer » Large Format Printers

Installing/Removing the Celiveo solution on a Large Format Printer after adding/deleting it from the Web Admin On the printer Front Panel, enter the Settings application Enter the Partner Menu Select Device User Input your password. This will be provided by HP…

ZeroSoftware Configuration

Configuration » ZeroSoftware Configuration

What is ZeroSoftware Pull Printing? Celiveo ZeroSoftware Pull Printing allows you to use HP FutureSmart devices as job storage and then collect them from any Celiveo enabled printer where the user is authenticated. ZeroSoftware Pull Printing eliminates the needs of a…

Custom Access Control for HP FutureSmart Printers

Authentication » Custom Access Control for HP FutureSmart Printers

What is Custom Access Control? Celiveo administrators are able to force a customized OXPd Authorization Agent Configuration – also called Authorization Proxy – on HP FutureSmart printers. This allows to define which Printer functions are controlled by…

Authentication Profiles

Authentication » Authentication Profiles

Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations Additional Settings in an…

Access Control Rules

Authentication » Access Control Rules

Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…

Step-by-step configuration of OAuth2 App in Azure

Celiveo.me Intranet » Step-by-step configuration of OAuth2 App in Azure

The high-security Oauth2 protocol provides state-of-the-art access-control to the Microsoft 365 mailboxes. You first need to create and register an Azure Authentication application that will be used by Celiveo.me to authenticate against Microsoft AAD / Entra ID…

Configure Quota Settings

Track and Report Print Jobs » Configure Quota Settings

What are Quotas? Print Quotas are used to control and reduce print costs by restricting users’ prints to a certain cost or a certain number. Quotas are supported as follows, depending on the serverless or server-based print flow: Serverless print flow…

Managing System Administrators

User Management » Managing System Administrators

h4. Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Create a Non-Domain User as an…

Create Print Rules

Print Management » Create Print Rules

Print Rules let you define the availability of a printer and how a print job should be handled, depending on: The day of week/time of day. Who the sender is The value of an attribute of the print job (For example, the page count of a print…

Installing the Celiveo Web Admin

Installation » Installing the Celiveo Web Admin

!IMPORTANT NOTE: SQL Server® 2016 SP1 is not supported on Windows 7 and Windows 2008 R2 Operating systems. For Windows Servers running on Windows Server 2008 R2 OS, it is recommended to install a lower version of SQL Server (preferably SQL Server® 2012 Express) and…

Embedded Agent for Ricoh Android SOP 2.x MFP

Configuration » Configuration to be done at the Printer » Embedded Agent for Ricoh Android SOP 2.x MFP

Contents Prerequisites Configure the printer before installing the Embedded Agent Configuring the printer using Web Image Monitor Connecting Celiveo Authentication Hardware (Card Reader) to the printer device. 1. Prerequisites Before you install, make sure…

Celiveo PIN API

Technical Information » Celiveo API » Celiveo PIN API

*NOTE: The Celiveo WebAdmin PIN API is available from WA 8.9.123.2 onwards. Celiveo PIN API allows customers to interface their third-party applications or scripts by passing Username and Domain parameters to generate and retrieve User PIN codes, In return a JSON with…

Connect to a Windows Celiveo Shared Virtual Printer from macOS machine

Configuration » Celiveo Virtual Printer for macOS » Connect to a Windows Celiveo Shared Virtual Printer from macOS machine

Creating a Celiveo Shared Virtual Printer (server based pull printing) follows a different procedure for macOS with respect to Windows OS. Before you begin… The shared print queue must be created in the Windows Print Server to support macOS printing. For this…

Add a macOS Celiveo Virtual Printer to Web Admin

Configuration » Celiveo Virtual Printer for macOS » Add a macOS Celiveo Virtual Printer to Web Admin

What is a macOS Celiveo Virtual Printer (CVP)? The macOS CVP is a module that is deployed on a user’s macOS enabled device, macOS supported versions., so that they can perform serverless pull print and release print jobs on Celiveo enabled-printers. On the…

System Requirements for Celiveo 8

Compatibility » System Requirements for Celiveo 8

Before you start installing Celiveo product, make sure the hardware and software requirements for the servers and client machines are met. Web Admin [1] / TGS 10 / ABA Celiveo Virtual Printer [2] Celiveo Server Services for macOS [3]…

Configure Celiveo macOS NAS Job Transfer with Job Delegation

Configuration » Celiveo Virtual Printer for macOS » Configure Celiveo macOS NAS Job Transfer with Job Delegation

Configure the Windows NAS location on your Mac client workstation. In the Finder, click the Go option and select Connect to server. Provide the Windows NAS address and click the Connect button. Provide the credentials to connect to the NAS location and click…

Multi-SQL Configuration

Configuration » Multi-SQL Configuration

What is Multi-SQL configuration? When being part of a large company with its offices distributed across the globe, and you have to travel from one site office to another, the need arises to switch to the appropriate regional database settings to connect and store…

SAP Connector Migration

Technical Information » Migration Support to Celiveo 8 Versions » SAP Connector Migration

Pre-requisites/Limitations/Known Issues 1. CSS Server needs to be up to date to properly support TLS 1.2 for .NET 3.5. 2. Once Celiveo 8 is configured for SAP, SAP jobs cannot be printed using the printers with legacy embedded. Therefore, make sure that there are no…

Terms of Service for Celiveo SaaS Services

Legal Information » Terms of Service for Celiveo SaaS Services

Last Updated: August 23, 2021 We, at Celiveo, are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption over the network to user authentication on printers and…

Migrate from Celiveo 8.0.x

Technical Information » Migration Support to Celiveo 8 Versions » Migrate from Celiveo 8.0.x

Phase 1 Before starting the migration validate that Phase 1 of the process described in the previous chapter is done. Phase 2 – Replace Celiveo Server Services 8.0.x with CSVP Install the Celiveo 8 Web Admin on a separate server. Open the Celiveo 8 Web…

Pushing Print Jobs to Network Attached Storage (NAS)

Technical Information » Pushing Print Jobs to Network Attached Storage (NAS)

Contents What is NAS? How does NAS work for virtual printers? How to push print jobs to NAS? How to configure NAS path while creating CVP deployment package? Support for NAS during CVP manual installation What is NAS? Network Attached Storage or NAS is a…

Celiveo.me SaaS

Celiveo.me SaaS

What is Celiveo.me SaaS? Celiveo.me (Mobile Extension) SaaS is a SaaS cloud service from Celiveo that enables users to send documents for Pull Printing from any email sending capable device and Chromebook Enterprise laptops, all fully secured. Celiveo.me is built…

Using Microsoft AD LDS software

Authentication » Using Microsoft AD LDS software

No Active Directory? AD LDS allows to manage easily and professionally users Some clients do not have Active Directory but need Print Management and a users list is necessary to provide authentication service on printers. A solution is to use free Microsoft AD LDS…

Celiveo.me Intranet

Celiveo.me Intranet

Celiveo.me (Mobile Extension) Intranet is a local server service from Celiveo that allows users to send documents to pull-print by attaching them to emails. The Celiveo.me mobile print service also exists in SaaS mode for clients who want to document processing to…

Serverless Pull Printing

Architecture Overview » Serverless Pull Printing

In Serverless Pull Printing, a print job is stored on the client machine until a user authenticates at a Celiveo‐enabled device, and pulls the selected job from the client machine to the printer. Serverless Pull Printing removes the need of a central Print Server by…

Migration Support to Celiveo 8 Versions

Technical Information » Migration Support to Celiveo 8 Versions

This section explains how to smoothly transition to Celiveo 8 by installing a new environment that operates in tandem with the existing one in order to avoid production disruption. Once the migration is complete and validated that it is operating correctly the old one…

Celiveo 8 End User License Agreement (EULA)

Legal Information » Celiveo 8 End User License Agreement (EULA)

©2011 – 2023 Celiveo Pte Ltd. All rights reserved. Parts under license from Jetmobile Pte Ltd Protected by US patent number: 6,889,252 Protected by Singapore patent number: 104066 Protected by Australian patent number: 2002350998 Reproduction, adaptation, or…

ZeroSoftware Pull Printing

Architecture Overview » ZeroSoftware Pull Printing

In ZeroSoftware Pull Printing, a print job is stored on a designated HP printer hard-disk until a user authenticates at any Celiveo‐enabled HP device, and pulls the selected job from the printer hosting the job to the printer where the user is authenticated.…

Print Job Retention

Architecture Overview » Print Job Retention

Print job retention and controlled release ensure that the printed documents reach the hands of the authorized personnel only. Celiveo provides three ways to perform print job retention: Push Printing Server‐based Pull Printing Serverless Pull Printing Push…

Celiveo Virtual Printer for Windows

Configuration » Celiveo Virtual Printer for Windows

The Celiveo Virtual Printer (CVP) is an autonomous client package including UI, services, and a port monitor. It is meant to be installed on a Windows or macOS Client PC, to provide ZeroServer Pull Print service. Print jobs are retained on the PC of the user who prints…

Microsoft 365 Email filtering rules

Celiveo.me Intranet » Microsoft 365 Email filtering rules

What are Microsoft 365 Exchange Email Rules? Email Rules are an important part of the configuration process as it allow the customer to enforce corporate email rules and other rules that are important to guarantee security flow between the Microsoft 365 Exchange and…

Technical Information

Technical Information

This topic details advanced technical information useful to get the best out of your Celiveo solution. Quick and Easy Solution to Disable SSL/ Early TLS Protocols and Enforce TLS 1.2 Managing 32 bit and 64 bit Architectures Environmental Impacts of Printing –…

Compatibility

Compatibility

Before installing the Celiveo solution and the Celiveo Hardware, please make sure you have all the requirements to ensure a clean and efficient installation. System Requirements for Celiveo 8 Requirements for Hardware Role Based Access Control for Celiveo Ports and…

Unencrypted secure printing for mainframes

Technical Information » Unencrypted secure printing for mainframes

Overview of unencrypted secure printing Celiveo Pull Printing can secure the release of unencrypted jobs sent directly to a Celiveo-enabled printer or to a CSVP (Celiveo Shared Virtual Printer). These jobs are controlled and tracked as “Celiveo non-encrypted…

Server‐based Pull Printing

Architecture Overview » Server‐based Pull Printing

Server‐based Pull Printing occurs when a print job is stored on a designated server until a user authenticates at a Celiveo‐enabled device, and pulls the selected job from the server to the printer. Retention on print servers require more configuration but is more…

Celiveo Print-Web (discontinued)

Celiveo Print-Web (discontinued)

Celiveo® Print-Web comes as an option of Celiveo Enterprise and offers a mobile print software solution that installs in minutes, inside the customers private network, and lets users print from any smartphone, tablet, or mobile computer with extreme ease. From…

Upgrade Celiveo Server Services for Windows

Configuration » Celiveo Virtual Printer for Windows » Upgrade Celiveo Server Services for Windows

Before you begin… Before migrating your database to a new version of Celiveo Server Services, you need to save the existing CSS configuration. On the Server, go to the install directory of your existing version of Celiveo Server Services Click [Celiveo…

Add AD Attributes to User Enrollment Schema

Track and Report Print Jobs » Add AD Attributes to User Enrollment Schema

This feature allows up to 5 custom Active Directory Attributes to be included into the user profile during enrolment in order to have the corresponding data included in tracking reports. Configuration Configure the information gathered for the tracking by…

Welcome to the Celiveo Technical Documentation

Welcome to the Celiveo Technical Documentation

Introduction This manual will help you get the best out of the Celiveo solution as quickly as possible! It covers the functionalities of Celiveo to provide you with information about installing, configuring and using our solution. Terms and Acronyms This section…

Using Celiveo Reporting tool – TGS 10

Track and Report Print Jobs » Using Celiveo Reporting tool – TGS 10

Contents 1. What is TGS 10? 2. Accessing the Reporting tool 3. TGS 10 Dashboard 4. Types of reports 5. Generating a report 1. What is TGS 10? Celiveo Track-GreenSaver (TGS) 10 is an independent reporting tool of Celiveo that helps create detailed reports from the…

Testing Celiveo.me Intranet

Celiveo.me Intranet » Testing Celiveo.me Intranet

Accessing the mailbox: Use the “Test” button on the WebAdmin Celiveo.me configuration screen Receiving documents Send an email to the mobile print mail address with a PDF attached. Wait a minute then open the print jobs storage directory (default:…

Install Celiveo Virtual Printer on multiple macOS workstations – Silent Install Procedure

Configuration » Celiveo Virtual Printer for macOS » Install Celiveo Virtual Printer on multiple macOS workstations – Silent Install Procedure

Before you begin… 1. Pre-installation requirements On the macOS client machine, make sure the minimum system requirements for installation are met. 2. Export the settings configuration file The CVP Installer package for macOS contains the following folder and…

Environmental Impacts of Printing – Formula used in TGS 10 reports

Technical Information » Environmental Impacts of Printing – Formula used in TGS 10 reports

Formula used in calculating the environmental impact due to loss of trees in paper production and the greenhouse gas mainly carbon dioxide (CO2) released during the process. Some paper facts and assumptions: Here we consider the paper used for printing are 100%…

Microsoft 365 Email Rules

Celiveo.me SaaS » Mobile Printing » Microsoft 365 Email Rules

What are Microsoft 365 Exchange Email Rules? Email Rules are an important part of the configuration process as it allow the customer to enforce corporate email rules and other rules that are important to guarantee security flow between the Microsoft 365 Exchange and…

Unencrypted secure printing for SAP

Technical Information » Unencrypted secure printing for SAP

Overview of unencrypted secure printing Celiveo Pull Printing can secure the release of unencrypted jobs sent directly to a Celie-enabled printer or to a CSVP (Celiveo Shared Virtual Printer). These jobs are controlled and tracked as “Celiveo non-encrypted…

Configure Cost Definition Profiles

Track and Report Print Jobs » Configure Cost Definition Profiles

A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…

Installing Celiveo.me Intranet

Celiveo.me Intranet » Installing Celiveo.me Intranet

The Celiveo.me Intranet package can be installed on a 64bit Windows instance, the following OS versions are supported: Windows 7 SP1 Windows 8.1 Windows 10 (>=1607) Windows 11 Windows Server 2016 Windows Server 2019 Windows Server 2022 Microsoft Office to…

Chromebook Printing

Celiveo.me SaaS » Chromebook Printing

The Celiveo.me extension can be used alongside Chromebooks for printing. Some settings have to be applied first in the Google Administration Portal. In this article, we will see how to set up the Google Administration part and make an example of how the printing is…

Setup Celiveo Authentication Hardware

Technical Information » Celiveo Smart Appliance » Setup Celiveo Authentication Hardware

Celiveo Authentication Hardware refers to the card readers that are used to authenticate users at the device. These card readers are supported: Proximity card reader Smart card reader Swipe card reader *Note: For up‐to‐date information on supported devices,…

Deploy a Celiveo Shared Virtual Printer Package on a Print Server

Configuration » Celiveo Virtual Printer for Windows » Deploy a Celiveo Shared Virtual Printer Package on a Print Server

Follow the steps listed below to deploy a Celiveo Shared Virtual Printer (CSVP) on a Print Server: Download the Deployment Package Install the CSVP on Print Server Verify CSVP on Print Server Connect to a CSVP from a User’s Workstation 1. Download the…